Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

Cookies are not being set on my Launch implementation, how do I make this work?

Avatar

Avatar
Validate 1
Level 2
jenniferd532572
Level 2

Likes

9 likes

Total Posts

17 posts

Correct Reply

1 solution
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 1
Applaud 5
View profile

Avatar
Validate 1
Level 2
jenniferd532572
Level 2

Likes

9 likes

Total Posts

17 posts

Correct Reply

1 solution
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 1
Applaud 5
View profile
jenniferd532572
Level 2

16-06-2018

I'm just starting to learn Adobe Launch (with the hopes that I can convert our tracking over to it). I've been (mostly) successful in setting up our tracking parameters however, my test site isn't setting any cookies (either from our VisitorAPI service, or from our custom plugins like s.getNewRepeat).

I'm not sure what I need to do to get this to work.

I know there's a section called cookies in the Analytics Extension, but I can't find anything on what the expected values are, if this is even the piece I'm missing.

Thanks.

View Entire Topic

Avatar

Avatar
Validate 1
Level 2
jenniferd532572
Level 2

Likes

9 likes

Total Posts

17 posts

Correct Reply

1 solution
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 1
Applaud 5
View profile

Avatar
Validate 1
Level 2
jenniferd532572
Level 2

Likes

9 likes

Total Posts

17 posts

Correct Reply

1 solution
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 1
Applaud 5
View profile
jenniferd532572
Level 2

16-11-2018

Hi Gigazelle,

Yes, I ended up fixing the issue. As it turns out the default cookieDomainPeriods wasn't working due to the server I was testing on (the cookies couldn't be written the base domain). I needed to set the domain periods to 3 (despite the site being 2) just so the cookies would be set against the subdomain. This was only a limitation of the server I was using to test on, and not reflective of the real server where our code would eventually be deployed.