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AEP Community revamp live on 1st Feb, 2023

Chatboat interaction event is not triggering


Level 2

Hi Team,


i wanted to trigger chatbot user inputs and chatbot reply but the rule is not working

am firing "WAC__sent" is class name where user inputs capture and "WAC__RichText" where chatbot reply received.



i am able to trigger rule whenver user click to chatbot button "#WACLauncher__Button" and chatbot open looking forward for quick help



Madhusudan Sura


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