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Adobe Launch Code is not working

balakrishnad200
Level 4
Level 4

Hi Team,

I'm new to Adobe Launch. I've created a web Property in Launch and placed the code in the website and I don't see the request code is not working . Moreover, I'm unable to add the Adobe Analytics tool to the Launch.

Here are the screenshots attached for you're Launch.

ReportSuite.PNGsatellite.PNGURL.PNG

Thanks in Advance Looking forward for the help.

Thanks!

Balakrishna

6 Replies
Andrey_Osadchuk
Community Advisor
Community Advisor

balakrishnad20073375 , I presume you did not build a library.

- go to Publishing and add a new library for the Development environment corresponding to the code placed on the page;

- add all Launch components (data elements and rules) in the library

- click Build the library.

balakrishnad200
Level 4
Level 4

Hi Andrey,

Thanks for you're help. I have created the Library But, still I'm facing the same issue I don't see any analytics call's firing. I have followed the Launch documentation. My bad I might have missing something.

Thanks!

Balakrishna

Andrey_Osadchuk
Community Advisor
Community Advisor

Balakrishna, could you share a screenshot with the Rule you set up in Launch?

balakrishnad200
Level 4
Level 4

Hi Andrey,

The analytics calls are firing now. But the problem is with creating the rules I'm not able to find the data element in drop down for condition section while creating the rules.

Please correct me if I'm making any mistake.

Tag fired.PNG

dataElement.PNG

Thanks!

Balakrishna

Gigazelle
Employee
Employee

Hi Balakrishna, was Owen's answer able to help, or do you still have issues getting your implementation up and running?