Your request could not be completed because you have been signed out.

Avatar

Avatar
Validate 1
Level 1
Helen_DD
Level 1

Likes

0 likes

Total Posts

6 posts

Correct reply

0 solutions
Top badges earned
Validate 1
Applaud 5
View profile

Avatar
Validate 1
Level 1
Helen_DD
Level 1

Likes

0 likes

Total Posts

6 posts

Correct reply

0 solutions
Top badges earned
Validate 1
Applaud 5
View profile
Helen_DD
Level 1

14-04-2021

Hi All, 

What is the possible cause and fix for the alert "Your request could not be completed because you have been signed out. "?

 

Thanks in advance

 

@AEM 

Accepted Solutions (1)

Accepted Solutions (1)

Avatar

Avatar
Coach
Employee
jbrar
Employee

Likes

389 likes

Total Posts

869 posts

Correct reply

283 solutions
Top badges earned
Coach
Establish
Give Back 50
Give Back 5
Give Back 3
View profile

Avatar
Coach
Employee
jbrar
Employee

Likes

389 likes

Total Posts

869 posts

Correct reply

283 solutions
Top badges earned
Coach
Establish
Give Back 50
Give Back 5
Give Back 3
View profile
jbrar
Employee

14-04-2021

This is caused by the session timeout which is configured in OSGI. Check [1] for more details. Increase the timeout to resolve the issue.

 

[1] https://helpx.adobe.com/ca/experience-manager/kb/How-to-set-token-session-expiration-AEM.html

 

Answers (1)

Answers (1)

Avatar

Avatar
Applaud 25
Level 10
asutosh_jena
Level 10

Likes

593 likes

Total Posts

705 posts

Correct reply

207 solutions
Top badges earned
Applaud 25
Give Back 100
Boost 500
Affirm 100
Ignite 1
View profile

Avatar
Applaud 25
Level 10
asutosh_jena
Level 10

Likes

593 likes

Total Posts

705 posts

Correct reply

207 solutions
Top badges earned
Applaud 25
Give Back 100
Boost 500
Affirm 100
Ignite 1
View profile
asutosh_jena
Level 10

14-04-2021

Hi @Helen_DD 

 

How frequently you are getting this alert? If you would have inactive for longer duration you will get this alert as the session will not be valid.

Also have you made any changes to Sling Authentication Service ?

 

Some article here:

https://helpx.adobe.com/in/experience-manager/kb/users-randomly-getting-your-request-could-not-be-co...

 

Thanks!