Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

User Synchronization between publish for SAML Authentication

Avatar

Avatar
Validate 1
Level 1
ankitg2807
Level 1

Likes

0 likes

Total Posts

10 posts

Correct Reply

0 solutions
Top badges earned
Validate 1
View profile

Avatar
Validate 1
Level 1
ankitg2807
Level 1

Likes

0 likes

Total Posts

10 posts

Correct Reply

0 solutions
Top badges earned
Validate 1
View profile
ankitg2807
Level 1

10-05-2021

Hi,

I have configured SAML Authn Handler to enable login on website. We have 2 publish instances behind 2 dispatchers and a loadbalancer.

Encapsulated tokens are enabled on the 2 publish instances . When we login , user gets created on the publish instance serving the request but on refresh the request goes to 2nd publish instance and I get 404. On 2nd publish instance I can see the username of loggedin user in access log but the same user is not present in useradmin and request shows 404.

 

How can I ensure that users are synchronized between the 2 publish instances automatically so that we dont get 404 errors ?

Users on publish instances will be separate from author instance, those will be website visitors authenticated via SSO. Author instance does not have SSO.

 

Thanks!

Accepted Solutions (1)

Accepted Solutions (1)

Avatar

Avatar
Springboard
MVP
Shashi_Mulugu
MVP

Likes

224 likes

Total Posts

283 posts

Correct Reply

65 solutions
Top badges earned
Springboard
Bedrock
Validate 1
Applaud 100
Establish
View profile

Avatar
Springboard
MVP
Shashi_Mulugu
MVP

Likes

224 likes

Total Posts

283 posts

Correct Reply

65 solutions
Top badges earned
Springboard
Bedrock
Validate 1
Applaud 100
Establish
View profile
Shashi_Mulugu
MVP

10-05-2021

@ankitg2807 You need to configure user synchronization between publishers.

 

Please see this forum post for reference 

https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/saml-authentication-across...

 

Answers (1)

Answers (1)

Avatar

Avatar
Boost 100
Level 7
rush_pawan
Level 7

Likes

120 likes

Total Posts

192 posts

Correct Reply

77 solutions
Top badges earned
Boost 100
Validate 1
Ignite 1
Give Back 5
Give Back 3
View profile

Avatar
Boost 100
Level 7
rush_pawan
Level 7

Likes

120 likes

Total Posts

192 posts

Correct Reply

77 solutions
Top badges earned
Boost 100
Validate 1
Ignite 1
Give Back 5
Give Back 3
View profile
rush_pawan
Level 7

10-05-2021

refer https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/saml-authentication-across...

 

dispatcher stickyness can solve this till synchronization take place.