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Unable to open Video asset in AEM author (AEM 6.2)

selvaganesh
Level 6
Level 6

We are unable to open video asset in aem author classic UI (aem 6.2)

We are using dynamic cloud services for video assets.

Getting below error in browser console  (error in /libs/dam/widgets.min.js)

Uncaught TypeError: Cannot read property 'rendition.handler.id' of undefined

    at constructor.isProxyRendition (widgets.min.js:468)

    at constructor.refreshRenditions (widgets.min.js:474)

    at constructor.getTabsConfig (widgets.min.js:383)

    at new constructor (widgets.min.js:611)

    at Object.create (widgets.min.js:5708)

    at Object.build (widgets.min.js:19471)

    at Object.CQ.wcm.DamAdmin.openAsset (widgets.min.js:32627)

    at Function.CQ.wcm.SiteAdmin.openPage (widgets.min.js:31926)

    at constructor.CQ.wcm.SiteAdmin.openPages (widgets.min.js:31968)

    at constructor.callback (widgets.min.js:31445)

3 Replies
smacdonald2008
Level 10
Level 10

Do videos render properly if you place the video in the AEM DAM And then reference the video in an AEM Component --  as shown here:

Adobe Experience Manager Help | Creating an AEM 6.2 HTML Template Language tab movie component

selvaganesh
Level 6
Level 6

Yes, We are able to open the video asset properly in Touch UI also.

Opening the video asset in classic UI is the problem

We need classic UI because adding rendition once replaces all the renditions at one go. But in touch ui we need to add one by one. Hence we need the classic UI for the video asset

selvaganesh
Level 6
Level 6

Removing the replication properties in renditions folder resolved the issue