Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

Unable to open Video asset in AEM author (AEM 6.2)

Avatar

Avatar
Validate 50
Level 3
selvaganesh
Level 3

Likes

7 likes

Total Posts

172 posts

Correct Reply

0 solutions
Top badges earned
Validate 50
Validate 25
Validate 10
Validate 1
Boost 5
View profile

Avatar
Validate 50
Level 3
selvaganesh
Level 3

Likes

7 likes

Total Posts

172 posts

Correct Reply

0 solutions
Top badges earned
Validate 50
Validate 25
Validate 10
Validate 1
Boost 5
View profile
selvaganesh
Level 3

21-06-2018

We are unable to open video asset in aem author classic UI (aem 6.2)

We are using dynamic cloud services for video assets.

Getting below error in browser console  (error in /libs/dam/widgets.min.js)

Uncaught TypeError: Cannot read property 'rendition.handler.id' of undefined

    at constructor.isProxyRendition (widgets.min.js:468)

    at constructor.refreshRenditions (widgets.min.js:474)

    at constructor.getTabsConfig (widgets.min.js:383)

    at new constructor (widgets.min.js:611)

    at Object.create (widgets.min.js:5708)

    at Object.build (widgets.min.js:19471)

    at Object.CQ.wcm.DamAdmin.openAsset (widgets.min.js:32627)

    at Function.CQ.wcm.SiteAdmin.openPage (widgets.min.js:31926)

    at constructor.CQ.wcm.SiteAdmin.openPages (widgets.min.js:31968)

    at constructor.callback (widgets.min.js:31445)

Replies

Avatar

Avatar
Validate 25
Level 10
smacdonald2008
Level 10

Likes

1,408 likes

Total Posts

12,671 posts

Correct Reply

2,278 solutions
Top badges earned
Validate 25
Validate 10
Validate 1
Give back 900
Give back 600
View profile

Avatar
Validate 25
Level 10
smacdonald2008
Level 10

Likes

1,408 likes

Total Posts

12,671 posts

Correct Reply

2,278 solutions
Top badges earned
Validate 25
Validate 10
Validate 1
Give back 900
Give back 600
View profile
smacdonald2008
Level 10

21-06-2018

Do videos render properly if you place the video in the AEM DAM And then reference the video in an AEM Component --  as shown here:

Adobe Experience Manager Help | Creating an AEM 6.2 HTML Template Language tab movie component

Avatar

Avatar
Validate 50
Level 3
selvaganesh
Level 3

Likes

7 likes

Total Posts

172 posts

Correct Reply

0 solutions
Top badges earned
Validate 50
Validate 25
Validate 10
Validate 1
Boost 5
View profile

Avatar
Validate 50
Level 3
selvaganesh
Level 3

Likes

7 likes

Total Posts

172 posts

Correct Reply

0 solutions
Top badges earned
Validate 50
Validate 25
Validate 10
Validate 1
Boost 5
View profile
selvaganesh
Level 3

21-06-2018

Yes, We are able to open the video asset properly in Touch UI also.

Opening the video asset in classic UI is the problem

We need classic UI because adding rendition once replaces all the renditions at one go. But in touch ui we need to add one by one. Hence we need the classic UI for the video asset

Avatar

Avatar
Validate 50
Level 3
selvaganesh
Level 3

Likes

7 likes

Total Posts

172 posts

Correct Reply

0 solutions
Top badges earned
Validate 50
Validate 25
Validate 10
Validate 1
Boost 5
View profile

Avatar
Validate 50
Level 3
selvaganesh
Level 3

Likes

7 likes

Total Posts

172 posts

Correct Reply

0 solutions
Top badges earned
Validate 50
Validate 25
Validate 10
Validate 1
Boost 5
View profile
selvaganesh
Level 3

26-06-2018

Removing the replication properties in renditions folder resolved the issue