Unable to download Java SDK from Adobe Cloud

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erics30421587

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erics30421587

erics30421587

25-11-2019

As per [Adobe | Announcement] Oracle JDK support for AEM We are required to download the Java SE 11 SDK from the Adobe site rather than Oracle.

The link provided in the Announcement is https://forums.adobe.com/external-link.jspa?url=http%3A%2F%2Fwww.adobeaemcloud.com%2F but when I login with my Adobe ID I am unable to use any of the features of the site or access anything to download the Java files.

I receive a message saying "You will be receiving an email shortly from Adobe with a link to login with your Adobe ID credentials." but no email has appeared.

Am I missing something? IS there someone I can contact to provide access to the correct Java files for use with AEM?

Thanks

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yanirac19051392

Employee

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yanirac19051392

Employee

yanirac19051392
Employee

26-11-2019

Hmm then perhaps it's an issue with your Adobe ID?  or Browser caching.  Perhaps try Incognito Mode or different browsers. 

Otherwise, you can raise a Daycare ticket if you have an immediate need for the files. 

More on Adobe ID Troubleshooting at [1]. 

[2] Adobe ID account sign-in troubleshooting