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Unable to access the Storelocator.html in the author page

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Level 1

After accessing the author URL through domain name author:4502/project.html. I am unable to access few components in list (ex: Store, Products) getting an error of site can't be reached.

Basically while accessing through IP 172.XXX.XX.XX:4502/project.html. I am able to access the products and all the other pages are opening fine.

I would like to know why there is an issue while accessing through domain name ?

2 Replies

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Level 9

Not quite sure what is your concern? Check the log and check the component which is being used in storelocator.html page. it seems Server is throwing 500 error .

yogesh kumar wrote...

After logging into the Author page, we are navigating to storelocator.html and getting message that site can' be reached.

Please let us know what could be the issue

 

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Administrator

Make sure you are logging in with same user.

Also check if there is some error coming up in "author:4502/project.html"

~kautuk



Kautuk Sahni