Hi, everyone!
I am starting to work in AEM and I was required to implement experience fragments functionality on a classic UI project for migration to Touch UI. Currently, I am working with AEM 6.5, I have already created my editable templates configuration under the /conf folder as the official documentation recommends https://docs.adobe.com/content/help/en/experience-manager-65/developing/platform/templates/page-temp.... However I am facing the following problems:
1. None of my layout containers is displaying the option "insert component".

2. When I try to access the "Edit Template" option in Page information icon on my page editor toolbar, it does not redirect me to the corresponding editable template, I mean, nothing happens.
3. This behavior is present as well in the We-retail OOTB project of my instance that neither shows the emulator option on the page editor toolbar.
I am assuming that is some configuration of my project but not a clue. Thanks in advance for your attention and help!