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[Summit 2018] [LAB] Creating next-generation multichannel documents with back-end integration

kautuk_sahni

Community Manager

08-03-2018

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Session Details

Explore authoring personalized correspondence by integrating CRM and ERP data while optimizing for multichannel delivery. Get hands-on experience creating a connection to a back-end system to generate a data model.  Learn how to create model-driven correspondence and preview the results and how to best use the different delivery channels.

Learn how to:

  • Design templates for multichannel documents
  • Integrate into a back-end CRM system to prefill data
  • Personalize and customize documents based on user or agent inputs

This lab is for a beginner audience.

Speakers

Timings

Thursday, Mar 29, 10:00 AM - 11:30 AM

Session Length

1h 30m

Q&A: - Please use this thread as a medium to ask the question related to these sessions.

Session PPT/Docs: - It would be posted here post-summit.

Session Link: - Creating next-generation multichannel documents with back-end integration

Don't forget to register yourself for the LAB. Seats are filling fast!!