Expand my Community achievements bar.

strange issue with AEM instances

Avatar

Level 9

Hi All,

We have observed an issue that our author instance throws "HTTP 500 Internal Server Error"  suddenly and after sometime it's restarted automatically.

Is there any background process which does this??

Thanks,

Kishore

3 Replies

Avatar

Employee

Hi Kishore,

You need to supply more information:

  1. What version of AEM is this, any FP or hot fixes installed
  2. What is the OS
  3. How is AEM started and stopped during normal operation
  4. Are you sure your server is not rebooting
  5. What exceptions occur during start up or before you get the 500 error

Regards,

Opkar

Avatar

Level 9

Opkar Gill wrote...

Hi Kishore,

You need to supply more information:

  1. What version of AEM is this, any FP or hot fixes installed
  2. What is the OS
  3. How is AEM started and stopped during normal operation
  4. Are you sure your server is not rebooting
  5. What exceptions occur during start up or before you get the 500 error

Regards,

Opkar

 

We are using

        AEM 6.0 SP3 

        No hot fix is deployed

        First time identified this behaviour

        without any issue start and stop AEM instance 

Thanks,

Kishore

Avatar

Level 10

Can you post full log error message please.