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Sling content data stuck in author

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Gokul2011
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Gokul2011
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18-09-2016

Hi Team,

Using SCD for user data which is registering on live sites. We have 2 publishers and sync data is working .  But if we see crx/package manager , we can able to see 40000 packages under sling folder in package manager console. 

As per my knowledge , if data got synced it needs to remove from author as well. Not sure, how to proceed further.

2 weeks ago i saw some 32k nodes and deleted from /var/sling/jobs and again we got the same issue, Please advice if we need to configure any scheduler to delete for some specific time

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smacdonald2008
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smacdonald2008
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19-09-2016

WHo created 40 K packages? 

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Gokul2011
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19-09-2016

Hi Smacdonald,

As per my understanding if pub1 needs to sync with pub 2 data , then it will be created as package and will be moved to author and then from author it will moved to another pubisher.

Like that sling folder in crx/package manager contains 40k packages and even package manager console is not openning due to heavy data .

But if i add user in pub1 it is getting automatically synced with pub 2 without issue. Not sure then why this sling data is present (it should automatically delete from author if sync activity completes)

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vmehrotr
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19-09-2016

Seems your user sync is not working? Ideally these packages should get deleted. 

What version of AEM? What Hotfixes you have installed? Do you have FP5 of communities?

https://docs.adobe.com/docs/en/aem/6-1/deploy/communities.html

Also, please install SP2 if on AEM 6.1 version.

For now, i suggest 

Clean /var/eventing/jobs to tmp (delete recursively if needed)

Clean /var/eventing/distribution to tmp (delete recursively if needed)

Clean /var/sling/distribution/packages to temp (delete recursively if needed)

Clean /etc/packages/sling/distribution to tmp (delete recursively if needed)

Clean /var/community/distribution to tmp (delete recursively if needed)

Restart event support bundle and distribution core bundle 

 

If issue persists, please file a daycare for more investigation.

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Gokul2011
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19-09-2016

        Hi I have performed same steps 2 weeks ago and again we got packages got pilled up. No worries Will try one more time and get in touch if any issues occurred again.

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Gokul2011
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23-09-2016

Hi Smacdonald,

Is there any Hotfix for this issue?

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smacdonald2008
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23-09-2016

To get hotfix information - contact support here:

https://helpx.adobe.com/marketing-cloud/contact-support.html

Thanks! 

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rawvarun
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10-04-2017

Hi Gokul2011,

Package gets auto deleted from author.

In case, it is not getting Deleted from /var/* folders then it may be it is not getting synced across publishers.

Only, the above scenario is the option due to which folders under /var/* are not getting deleted.

Please try to debug the cause of data sync.

Regards,

Varun Rawat