Highlighted

Sidekick not visible

Avatar

Avatar

sonalik77795449

Avatar

sonalik77795449

sonalik77795449

27-10-2016

We recently upgraded from 6.1 to 6.2.The sidekick wont load up  on 6.2 author instance.

I followed the link https://helpx.adobe.com/experience-manager/kb/SidekickDoesNotShowUp.html  with no luck.

Its working fine on our 6.1 servers with the same codebase.Please help.

Replies

Highlighted

Avatar

Avatar

Anton_Smulskiy

Avatar

Anton_Smulskiy

Anton_Smulskiy

27-10-2016

Add '/cf#' before /content/... in your URL. If no result, check console for js errors, check error.log.

Highlighted

Avatar

Avatar

Jitendra_S_Toma

Avatar

Jitendra_S_Toma

Jitendra_S_Toma

27-10-2016

sonalik77795449 wrote...

We recently upgraded from 6.1 to 6.2.The sidekick wont load up  on 6.2 author instance.

I followed the link https://helpx.adobe.com/experience-manager/kb/SidekickDoesNotShowUp.html  with no luck.

Its working fine on our 6.1 servers with the same codebase.Please help.

 

Do you see any error in browser console?

Highlighted

Avatar

Avatar

kautuk_sahni

Community Manager

Total Posts

5.6K

Likes

969

Correct Answer

1.1K

Avatar

kautuk_sahni

Community Manager

Total Posts

5.6K

Likes

969

Correct Answer

1.1K
kautuk_sahni
Community Manager

28-10-2016

Any browser errors or error in AEM error.log?

~kautuk