Service accounts are not listing in AEM Publish under useradmin

saibul

14-09-2020

AEM - 6.5.5

 

Service accounts are not listing in AEM Publish under useradmin. But it listing in author environments. Thanks in advance if anyone could help with this.

Accepted Solutions (1)

Accepted Solutions (1)

Arun_Patidar

MVP

15-09-2020

We are also on 6.5.5 and we can see the service accounts from useradmin console.

I would suggest to check using admin credentials and check error logs as well.

Answers (1)

Answers (1)

Nupur_Jain

MVP

14-09-2020

Hi @saibul 

 

Could you first check using crx/de if the accounts exist on publish or not? The users/group on publish and author can differ and there is a possibility that they don't exist on publish. 

 

Thanks,

Nupur