I am facing some issue with rte in multi field.
I have created a custom component with RTE in multi field. Each multi field item have 2 rte fields. Which is working fine in local and DEV environments. But getting some issue in UAT environment.
When i try to click styles like bold, italic, the actions are not working. Instead it is adding the html for the RTE text area.
<b _rte_temp_el="serialize:emptyOnly"></b>. For each action it is creating a html element.
Using the AEM 6.3(22.214.171.124) version
Please help me to resolve this issue.
In your environment that is works - are there any differences in service packs or other packages. Typically when code runs on 1 instance and not another - there is something different that is affecting it.
It got resolved after re-installing service packs.
3 things you should check now-
2. project specific log
check if you find something there to check issue.