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SOLVED

Content not able to access from dispatchers if we have "." in the folder name

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Community Advisor

Hi Team,

We have migrated content from legacy to  AEM DAM which is having the ".'" format in the folder names like "preview.1.41.1". 

what are the options to access the content? Please advice.

Note: It's not possible to update the names, those are linked with different applications.

Thanks

Uma

1 Accepted Solution

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Correct answer by
Community Advisor

We are able to fix it by allowing the folder in dispatcher level with selector.

View solution in original post

14 Replies

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Employee Advisor

Can you give an example how this does not work? Can you share the requests you make to AEM (which are working well) and through the dispatcher (which seem to be problematic)? What are the relevant log entries for them? What plattform are you running the dispatcher on? Windows/Unix? IIS / Apache httpd? What version of the dispatcher are you using? How does your dispatcher.any look like?

If you can provide us information regarding this, we might be able to help you. I am not aware of any limitation in the dispatcher which prevents you from accessing folders with a "." in its name.

Jörg

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Community Advisor

Hi Jorg,

The request like this from dispatcher qa1.dispatcher.com/content/dam/live/preview.1.14.1/image.jpg  : its returning resource not found.

Thank

Uma

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Employee Advisor

Hi,

What happens if you bypass the dispatcher and access AEM directly? Same error?

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Employee

How did you manage to create a folder name with a dot? If you use TouchUI and create a folder with a title "preview.1.14.1" then the fodler name can be either "preview-1-14-1" or "preview1141". The UI would not even allow you to create a folder with a dot in the name.

The reason for that is that a dot suggests that there is a selector and it will try to find a script to render a resource:

Apache Sling :: URL decomposition

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Employee Advisor

berliant

The sling URL decomposition does not break if your resource contains a "." in it. Just tested it locally. And that's because the decomposition does not use a string to work on, and split on every "." character, but first identifies the resource. And then it doesn't matter how much "." characters the resource name contains.

(Just tested it locally.)

Jörg

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Employee

@Jörg Hoh Still, AEM does not even allow to create a name with a dot. The title can anything, the name should not have a dot in it.

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Employee Advisor

Just for the sake of demonstration:

* In CRXDE Lite I renamed /content/we-retail/us/en/experience/skitouring to /content/we-retail/us/en/experience/skitouring.joerghoh

* then I requested localhost:4502/content/we-retail/us/en/experience/skitouring.joerghoh.html and it worked.

The fact, that within AEM you cannot use the "." character does not necessarily mean, that it does not work in underlying layers. There might be limitations where a "." is not working well, but for Sling resource resolution a "." in the resource name is not a problem.

Jörg

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Community Advisor

I am able to access the files by using directly Author and in Publishers but from dispatcher, it's returning 404.

Yes, you are right AEM won't allow us to create a folder with "." but this is migrated content we copied by using the WebDAV and packaged from one instance to another instance.

We don't have the option to rename the folder since the same name used by the vendor and legacy application.

What options do we have to access these files from dispatchers? Please advice.

Thanks

Uma

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Community Advisor

Any pointers for me on this how to decompose the URL with the "." in folder names?

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Level 10

I'm able to access '/content/dam/live/preview.1.14.1/image.jpg' via apache 2.2/dispatcher/WIN and its getting cached without any errors.

Can you share relevant log files and screenshots and other info?

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Level 10

You may to check dispatcher logs for more details. Also check if you have existing rewrite rule which may be affecting this request

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Community Advisor

Dispatcher filter is rejecting this request.

How can we allow this URL format in the dispatcher filters /content/dam/live/preview.1.14.1 ?

Thanks

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Level 10

could you share dispatcher log and dispatcher.any file?

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Correct answer by
Community Advisor

We are able to fix it by allowing the folder in dispatcher level with selector.