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RAM requirement for content authors' machines

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ruchim
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ruchim
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17-01-2018

Hi all,

Our content authors complain that the AEM pages take a very long time to load on their machines, and often the chrome browser shows the message "Not enough memory to open the page".

The developers are able to open the pages with no such issues.

We have noticed that there is a significant difference in the RAM size. While authors use machines with 2-4GB RAM and developers use >=8GB.

We have called it out but they have a question if Adobe specifies any such RAM requirement for client machines.

I couldn't find any such documentation but would like to know if others have faced such issues, any suggestions, pointers.

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edubey
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18-01-2018

There is no simple answer to your question like 2, 4, 8 GB ram would be enough.

You would definitely want to enough RAM in Author instance machine so that it does not affect the productivity

When it comes to author sizing guidelines, a lot of factors needs to be considered like below but not limited to

1. Parallel Users

2. Page Creation, Updation & activation In an Hr

3. Volume of content that is being created in AEM

To a extent it is decided by what exactly you are doing in AEM, normal page content creation would definitely require less memory as compared to a site where 100s of assets being injected in AEM and workflows are executing on them.

Having 2-4 GB is way less to run aem properly for author creating content and it does not give any margin for aem to scale in case it has to process more, might even go OOM, Have a minimum of 8GB RAM for author machine to start with.

Here is one of detailed document on hardware sizing from Adobe

https://helpx.adobe.com/experience-manager/6-2/managing/using/hardware-sizing-guidelines.html

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Prince_Shivhare
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18-01-2018

content authors doesn't require a specific RAM size. as they don't work on local machine.

as I know content author works in some domain or IP url. 2-4 GB RAM is enough for authoring.

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cquser1
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17-01-2018

Hi,

Not sure just because of difference in RAM, there should be such a difference in performance, though it might contribute to some extent.

Am wondering if the authoring environment is working as expected. Probably, you might want to check on the authoring performance with your infrastructure/support teams.

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smacdonald2008
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17-01-2018

The AEM docs will not talk about a client machine RAM - however - there will be a lot of online information about Chrome and web pages -- like this one -- A web page consumes a constant 25% of the CPU -- after it has loaded | Computerworld

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smacdonald2008
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17-01-2018

That is pretty LOW in terms of RAM. You are correct - the technical requirements are for machines hosting AEM.

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ruchim
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17-01-2018

Thanks Scott.

This page does not provide any specific detail about RAM on client machines.

Is 2GB RAM enough for a content author to be able to open a heavy AEM page and perform authoring on chrome considering chrome is quite memory consuming.

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smacdonald2008
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17-01-2018

This is documented here: Technical Requirements