pyramid.tif generation for Large psd files

[selvaganesh]

We are using dynamic media workflow step to generate pyramid.tif file. We have a psd file whose size is 700 MB. It is not generating the pyramid,tif file. The workflow is stuck. Any size constraints ?

[smacdonald2008]

If you do not get any community input - please open a support ticket. This may require support ppl to investigate.