Publisher Thread and heap dump files issue.

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imadullakhan

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imadullakhan

imadullakhan

14-10-2020

Hi @Team,

 

Can anyone help me, Please how to resolve this issue. "The reason for the outage was due to the publisher becoming unresponsive. A restart of the publisher brought the application back to a healthy state, which in turn made the author and end-user sites again available. Thread and heap dump files were created while the publisher was unresponsive".  

Accepted Solutions (1)

Accepted Solutions (1)

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Vijayalakshmi_S

MVP

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Vijayalakshmi_S

MVP

Vijayalakshmi_S
MVP

14-10-2020

Hi @imadullakhan,

If you are looking to find the cause for publish outage with help of thread and heap dump created, make use of Analyzer tools to arrive at the same.