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Publisher copied from another environment has some author presentation

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Level 4

Looking to see if anyone else has had this problem.

I copied a publisher hot backup from one environment to another.

Started up the publisher, verified the run modes are actually set for publisher through /system/console/status-slingsettings

I have 2 components that are showing up with dashed lines like they can be edited but they can not be edited.

Also the sidekick is appearing.

I see this in the html for the page and I don't know how or why it is being included. I was looking through the felix console/configMgr to see if there was something related to this but I wasn't able to locate it.

Any help would be appreciated.

Thanks

<script type="text/javascript" src="/etc/clientlibs/granite/clientlibrarymanager.min.js"></script>

<script type="text/javascript">

GraniteClientLibraryManager.write([{"p":"/etc/clientlibs/acs-commons/vendor/fontawesome.min.css","c":[]},{"p":"/apps/acs-commons/widgets.min.css","c":[]},{"p":"/etc/clientlibs/granite/jquery-ui.min.css","c":[]},{"p":"/etc/clientlibs/foundation/personalization/jcarousel.min.css","c":[]},{"p":"/etc/clientlibs/foundation/personalization/select2.min.css","c":[]},{"p":"/libs/cq/ui/widgets/themes/default.min.css","c":["extjs","ie6"]},{"p":"/libs/cq/searchpromote/widgets/themes/default.min.css","c":[]},{"p":"/etc/clientlibs/foundation/searchpromote/themes/default.min.css","c":[]},{"p":"/libs/cq/analytics/widgets/themes/default.min.css","c":["extjs","ie6"]},{"p":"/apps/company/widgets/themes/default.min.css","c":[]},{"p":"/apps/acs-commons/widgets/themes/default.min.css","c":[]},{"p":"/libs/cq/security/widgets/themes/default.min.css","c":["extjs","ie6"]},{"p":"/libs/cq/tagging/widgets/themes/default.min.css","c":["extjs","ie6"]},{"p":"/libs/cq/cloudserviceconfigs/widgets/themes/default.min.css","c":[]},{"p":"/libs/dam/components/scene7/widgets/themes/default.min.css","c":[]},{"p":"/etc/clientlibs/foundation/personalization/ui/themes/default.min.css","c":[]},{"p":"/etc/clientlibs/foundation/personalization/ui/ie6/themes/default.min.css","c":["ie6"]},{"p":"/libs/commerce/widgets/themes/default.min.css","c":[]}],false);

</script>

<script type="text/javascript">

GraniteClientLibraryManager.write([{"p":"/libs/cq/ui/rte.min.js","c":["extjs","ie6"]},{"p":"/libs/cq/ui/widgets.min.js","c":["extjs","ie6"]},{"p":"/libs/cq/searchpromote/widgets.min.js","c":["extjs","ie6"]},{"p":"/apps/company/widgets.min.js","c":[]},{"p":"/apps/company/sidekickclientlibs.min.js","c":[]},{"p":"/apps/acs-commons/widgets.min.js","c":[]},{"p":"/libs/cq/security/widgets.min.js","c":["extjs","ie6"]},{"p":"/libs/cq/tagging/widgets.min.js","c":["extjs","ie6"]},{"p":"/libs/cq/personalization/audiencemanager/widgets.min.js","c":["extjs","ie6"]},{"p":"/libs/cq/cloudserviceconfigs/widgets.min.js","c":["extjs","ie6"]},{"p":"/libs/dam/components/scene7/widgets.min.js","c":["extjs"]},{"p":"/libs/dam/components/scene7/dynamicvideo/widgets.min.js","c":[]},{"p":"/libs/dam/components/scene7/dynamicmedia/clientlibs/widgets.min.js","c":[]},{"p":"/libs/media/publishing/widgets.min.js","c":["extjs"]},{"p":"/etc/clientlibs/granite/jquery-ui.min.js","c":[]},{"p":"/etc/clientlibs/foundation/personalization/jcarousel.min.js","c":[]},{"p":"/etc/clientlibs/granite/lodash/modern.min.js","c":[]},{"p":"/etc/clientlibs/foundation/personalization/kernel.min.js","c":[]},{"p":"/etc/clientlibs/foundation/personalization/select2.min.js","c":[]},{"p":"/etc/clientlibs/foundation/personalization/ui.min.js","c":[]},{"p":"/libs/cq/personalization/widgets.min.js","c":["extjs","ie6"]},{"p":"/libs/cq/analytics/widgets.min.js","c":["extjs","ie6"]},{"p":"/libs/commerce/widgets.min.js","c":["extjs"]},{"p":"/libs/cq/ui/widgets/themes/default.min.js","c":["extjs","ie6"]},{"p":"/libs/cq/security/widgets/themes/default.min.js","c":["extjs","ie6"]},{"p":"/libs/cq/tagging/widgets/themes/default.min.js","c":["extjs","ie6"]}],false);

</script>

<script type="text/javascript" src="/apps/company/company-widgets.js"></script>

        <script type="text/javascript">

            var fct = function() {

                CQ.WCM.launchSidekick("/content/marketing/publish/en_us/home", {

                    propsDialog: "",

                    locked: false,

                    previewReload: "true"

                });

            };

            window.setTimeout(fct, 1);

        </script>

0 Replies

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Level 10

When you copied the hot backup - are you following Adobe documentation to perform this use case?

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Level 4

Can't be sure. I haven't seen that documentation.

I know that the system support team did the backup and restore for me.

I just tried starting up the hot backup for the publisher in the original environment and the publisher is acting normally.

In the destination environment it is not acting normally.