Preview of image is not available

manohar139535

27-12-2018

Hi, Team, I am facing issue with getting the preview of my image. For your reference, I am attaching the image associated with it.

mmpi-2535-3.png

Since I am new to AEM and having only basic knowledge with Asset management could you please help to figure out this.

Also, I tried to upload the same image from the asset and the image there could be seen.

Many Thanks.

Regards,

Manohar.

Accepted Solutions (1)

Accepted Solutions (1)

manohar139535

06-01-2019

Thanks for your help and team. The problem has been resolved as the tiff extension is not supported in preview mode but the image can be used in the page and can be seen there. These are my findings.

Regards,

Manohar

Answers (6)

Answers (6)

kautuk_sahni

Community Manager

03-01-2019

This should help you:- Tiffs with ZIP Compression do not get renditions generated

//

1.Go to http://aem-host:port/workflow.

2. Open the DAM Update Asset workflow model.

3. Double click the EPS thumbnails (powered by ImageMagick) step.

4. Select the Arguments tab.

5. Add image/tiff to the list of Mime Types

6. Click OK.

7. Click Save on the top left of the workflow model page to save.

manohar139535

28-12-2018

This is the author and for testing purpose, I just downloaded the image and uploaded in my local instance at "Digital assets" and uploaded the image. From there I am able to view it. Now my question is

1. As shared in above-mentioned article that "tif" extension is not supported by browser but here I am able to view it.

2. "tif" extension cannot be viewed only for renditions image.

Veena_Vikram

MVP

28-12-2018

Are u sure the image rendition creation has happened properly for this image ? Could you try the same in any of your colleagues server and see if the image is generating a preview for them. If the other images are generating one and only this is not , there should be some issue with the image it self . Also is this Publish or author ?

manohar139535

28-12-2018

gauravb10066713 as per your reference I went to the discussion but I am able to preview other image in my local. I am attachig

screen shot for your reference.

1655508_pastedImage_0.png

Thanks and Regards,

Manohar