Package Manager - upload file sometimes doesn't work

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fionas76543059

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fionas76543059

fionas76543059

20-07-2020

 

hi all,

 

I have this occasional problem whereby:

On our Adobe Managed System, (not Cloud), on the crx/packmgr UI, I click on the upload package.

 

However, the file picker menu doesn't allow me to select a local file to upload.

Eventually after some time retrying, sometimes hours, it will eventually work.

I am in the administrators group.

 

Any ideas?

 

thanks

Fiona

 

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ArpitVarshney

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ArpitVarshney

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ArpitVarshney
MVP

20-07-2020

Hi @fionas76543059 

 

What do you mean by the file picker menu doesn't allow me to select a local file to upload - Is the system hanged during that time? If yes, could you please verify the CPU usage during the issue. It might be due to high CPU usage on your system.

 

Regards,

Arpit Varshney