On 6.5 localhost, touch UI, as user "admin", the edit mode doesn't work for one site.

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fionas76543059

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fionas76543059

fionas76543059

25-05-2020

hi folks,

On the site navigator, I can click on the page and open it using "Edit" but once the page is displayed, I can't edit anything.

I can't click on any component to edit them.

The "Edit" option on the top right hand core is greyed out. If I click on it, it goes Blue for a few seconds, then reverts to greyed out.

The Preview button also doesn't work and the "Design" and "Develop" options are missing entirely.

If I look at localhost:5402/useradmin, then the Admin user has all the permissions for the /content/<site> clicked.

I can't see anything relevant in the logs.

 

Any ideas?

thx

Accepted Solutions (1)

Accepted Solutions (1)

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hamidk92094312

Employee

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hamidk92094312

Employee

hamidk92094312
Employee

25-05-2020

Check the same scenario in incognito window.

Invalidate Caches then click Rebuild Libraries.

http://[host]:[port]/libs/granite/ui/content/dumplibs.rebuild.html

Answers (2)

Answers (2)

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Ravi_Pampana

MVP

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Ravi_Pampana

MVP

Ravi_Pampana
MVP

25-05-2020

Hi,

 

Seems you are having custom code deployed. There might be scenarios where you are still referring to login administration in your code which might be throwing exception and failing to load the page correctly. 

 

Go to view source of the page without editor.html and check if you see any exception. 

 

Also, check browser console for any js errors which might be causing because of adding custom code to OOB clientlibs category. 

Is the issue happened suddenly or happening while migration/upgrading the code to new version of AEM ? It will be helpful if you can provide background after when the issue is started happening. 

 

Hope this helps!

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Ankur_Khare

MVP

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Ankur_Khare

MVP

Ankur_Khare
MVP

25-05-2020