Hi,
I came across the following requirement from my client:
"Omni-Channel - ability for the Customer’s Customers to start a transaction in one channel, pause and then pick up seamlessly in another."
For example, I have moved two items to shopping cart using desktop.
For some reason, I log out of desktop, login using the mobile. I should be able to see those two items in the shopping cart and continue from there.
Kindly suggest how this functionality could be achieved.
Thanks,
Rama.
Views
Replies
Total Likes
Follow up question:
The user has not been logged in. right?
Views
Replies
Total Likes
Let us consider both cases: Logged in and Anonymous.
Even if we say this functionality could not be achieved with Anonymous, it is fine.
Thanks,
Rama.
Views
Replies
Total Likes
Obviously, I am looking for an Adobe marketing Cloud based solution.
Free to use all/any of its products.
Appreciate your responses.
Thanks,
Rama.
Views
Replies
Total Likes
Hi,
I have not tested out this, but i am sure, if user has added things in cart from device 1 and then logged out and later login with device 2, they product must be there in cart.
What is the current behavior in AEM (specify your version)?
~kautuk
Views
Replies
Total Likes