javax.jcr.LoginException: Can neither derive user name nor principal names for bundle com.day.cq.wcm.cq-wcm-core [434] and sub service design-cache-service

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ADOBE_AEM

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ADOBE_AEM

ADOBE_AEM

30-03-2020

Getting the below exception while starting the instance 

javax.jcr.LoginException: Can neither derive user name nor principal names for bundle com.day.cq.wcm.cq-wcm-core [434] and sub service design-cache-service

the instance does not start

please can you advise.

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Jörg_Hoh

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Jörg_Hoh

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Jörg_Hoh
Employee

30-03-2020

Looks like you removed a default setting from AEM (the service-user-mapping for this bundle). If that's a lower environment, I would suggest to rebuild it from scratch.

If you cannot afford that but need to fix it, you should check the OSGI configuration manager for the string "design-cache-service" and compare it with an instance where this error does not appear.