Hello Community - I have an issue related to the content(HTML/Text) added in RTE source-edit mode is lost. Once the content is added in RTE and click "Done". I have verified the below. Can someone tell me what is causing the issue?
Step 1: Checked content node in CRX/DE and found that the saved changes is not there. Step 2: Which means it is not related to XSS issue. If it is an XSS issue, the saved HTML will be captured in CRX/DE and it will be removed by XSS. Step 3: Moreover, this is not a consistent issue. Sometimes, it is working and sometimes it doesn't. Step 4: Verified the logs once the content is authored in RTE but no issues found in logs when the content is not saved in RTE. Step 5: No issues found in browser console.
Step 6: Tried with various user accounts including admin but no luck.