HTTP ERROR 503 Problem accessing /. Reason: AuthenticationSupport service missing. Cannot authenticate request.

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jezwn

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jezwn

jezwn

21-11-2019

Running the AEM instance I'm getting this error.

HTTP ERROR 503

I've tried opening the same via command line and tried deleting the index files and it's still the same. How can I resolve this? If the instance is corrupted somehow, how can I retrieve my project resources?

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hamidk92094312

Employee

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hamidk92094312

Employee

hamidk92094312
Employee

21-11-2019

Checked the logs to verify the root cause. You may consider the following:

1. run a data store consistency check for potential corruption.

Fix Inconsistencies in the repository when SegmentNotFound Issue is reported in AEM 6.x

2. run index consistency check and potential corruption.

Use oak-run.jar to Manage Indexes

But the logs should give you some idea and I hope you have a backup.

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Nirmal_Jose

MVP

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Nirmal_Jose

MVP

Nirmal_Jose
MVP

21-11-2019

You can use oak run jar for reindexing -  How to complete full re-indexing in AEM