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How to get AEM 6.4.1 using Classic UI to work with IE 11

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Level 2

We're just starting to our move to AEM 6.4.1 and one of our requirements is it has to work with IE 11.  And until we start developing for Touch UI, we are still using Classic UI.

The release notes for AEM 6.4 state that Internet Explorer 11 supports the Classic UI.

We can get to the classic Welcome screen just fine, http://localhost:4502/welcome.html; but if you select "Websites", "Digital Assets", "Users", or "Tools"; we end up with a blank page.  CRXDE Lite and Package Manager come up just fine.

AEM 6.4.1 in Classic UI mode works as expected in Chrome and Edge browsers.

I would have filed a support ticket, but these pages seem like such a fundamental Classic UI features, I feel I must be missing something.  Can anyone using AEM 6.4.1 and Internet Explorer 11 confirm there is no problem?  Is there some setting I need to set in AEM?  Is there some IE setting I need to set (or unset)?

1 Accepted Solution

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Correct answer by
Employee

This is a known issue with AEM6.4. It will be fixed in SP2 for AEM 6.4

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4 Replies

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Level 10

I have asked from of our internal team members to confirm this.

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Correct answer by
Employee

This is a known issue with AEM6.4. It will be fixed in SP2 for AEM 6.4

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Level 2

Thanks for your reply.  Is your response an official statement that originated from Adobe?  Do you know if there is a hotfix that we can grab at this time?  Or if not, do you have any visibility on a release date for SP2?

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Level 10

Leo is part of the customer support team.