Environment issues in my AEM development instance

Avatar

Avatar
Validate 1
Level 2
samsundar23
Level 2

Likes

4 likes

Total Posts

62 posts

Correct reply

0 solutions
Top badges earned
Validate 1
Ignite 3
Ignite 1
Give Back 3
Give Back
View profile

Avatar
Validate 1
Level 2
samsundar23
Level 2

Likes

4 likes

Total Posts

62 posts

Correct reply

0 solutions
Top badges earned
Validate 1
Ignite 3
Ignite 1
Give Back 3
Give Back
View profile
samsundar23
Level 2

05-07-2021

We are using AEM 6.5.7 and there are couple of issues coming up in my development server.

  • Issue 1: When we try to edit and apply the changes in any component. We receive the "Forbidden Error".
  • Issue 2: When we publish any AEM page, we are seeing an error "ERROR Failed to retrieve references for the selected page" on top of the page.

Issue 1:

samsundar23_0-1625471869858.png

Issue 2:

samsundar23_2-1625472081981.png

When we debugged for both these issues, the root cause seems to be same and we received an error in the browser console at granite.min.js:7

Please find the below code snippet corresponding to it.

samsundar23_3-1625472521728.png

Kindly let us know any resolution for this problem.
We are unsure about the root cause behind this problem.

Thanks

Accepted Solutions (1)

Accepted Solutions (1)

Avatar

Avatar
Affirm 50
Level 6
Bhuwan_B
Level 6

Likes

133 likes

Total Posts

125 posts

Correct reply

50 solutions
Top badges earned
Affirm 50
Give Back 5
Boost 100
Give Back 3
Affirm 25
View profile

Avatar
Affirm 50
Level 6
Bhuwan_B
Level 6

Likes

133 likes

Total Posts

125 posts

Correct reply

50 solutions
Top badges earned
Affirm 50
Give Back 5
Boost 100
Give Back 3
Affirm 25
View profile
Bhuwan_B
Level 6

05-07-2021

@samsundar23 Please check if the user has create/modify permission. Please refer to below URL for "ERROR Failed to retrieve references for the selected page" issue.

https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager-forms/publishing-error-fai....

Answers (3)

Answers (3)

Avatar

Avatar
Affirm 100
MVP
shelly-goel
MVP

Likes

246 likes

Total Posts

410 posts

Correct reply

105 solutions
Top badges earned
Affirm 100
Give Back 25
Ignite 3
Give Back 10
Validate 1
View profile

Avatar
Affirm 100
MVP
shelly-goel
MVP

Likes

246 likes

Total Posts

410 posts

Correct reply

105 solutions
Top badges earned
Affirm 100
Give Back 25
Ignite 3
Give Back 10
Validate 1
View profile
shelly-goel
MVP

05-07-2021

Avatar

Avatar
Coach
MVP
Arun_Patidar
MVP

Likes

1,442 likes

Total Posts

3,318 posts

Correct reply

941 solutions
Top badges earned
Coach
Contributor 2
Ignite 10
Give Back 700
Boost 1000
View profile

Avatar
Coach
MVP
Arun_Patidar
MVP

Likes

1,442 likes

Total Posts

3,318 posts

Correct reply

941 solutions
Top badges earned
Coach
Contributor 2
Ignite 10
Give Back 700
Boost 1000
View profile
Arun_Patidar
MVP

05-07-2021

Hi,

Is your Author behind the dispatcher? If yes then check the CSRF-Token header is present or not in post request when you update the component.

try with direct Author access as well?

Avatar

Avatar
Boost 5
Level 7
Ritesh_M
Level 7

Likes

179 likes

Total Posts

142 posts

Correct reply

44 solutions
Top badges earned
Boost 5
Boost 3
Boost 1
Applaud 5
Affirm 1
View profile

Avatar
Boost 5
Level 7
Ritesh_M
Level 7

Likes

179 likes

Total Posts

142 posts

Correct reply

44 solutions
Top badges earned
Boost 5
Boost 3
Boost 1
Applaud 5
Affirm 1
View profile
Ritesh_M
Level 7

05-07-2021

Hi @samsundar23 ,

 

Try admin user if you are getting the "Forbidden" error. also check below thread for similar issue-

 

https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/console-error-aem-6-4-8-we...