DTM integration proxy settings

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Veera_kandregul

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Veera_kandregul

Veera_kandregul

20-04-2017

Hi,

We are trying to integrate DTM with AEM 6.2 (service pack 1) but we are getting timeout issues.

We got the proxy settings configuration under com.day.commons.httpclient and am able to connect to analytics server. So, we are assuming there are no issues with proxy settings. 

We debugged bit more, and found that the DTM is using org.apache.http.impl.client.CloseableHttpClient to get client connection. In earlier releases, it is using org.apache.commons.httpclient.HttpClient.

(please check http://help-forums.adobe.com/content/adobeforums/en/experience-manager-forum/adobe-experience-manage...  to verify that earlier versions are using  org.apache.commons.httpclient.HttpClient)

We added proxy details under org.apache.http.proxyconfigurator (Apache HTTP Components Proxy Configuration) as well with no luck.

Below is the error we are getting when trying to connect to DTM.   

21.04.2017 14:22:36.655 *ERROR* [0:0:0:0:0:0:0:1 [1492748514233] POST /etc/cloudservices/dynamictagmanagement/ret/jcr:content.companies.json HTTP/1.1] com.adobe.cq.dtm.impl.util.DTMConfigurationUtil Failed to obtain a response from the DTM API Server.
org.apache.http.conn.HttpHostConnectException: Connect to api.omniture.com:443 [api.omniture.com/192.243.232.77] failed: Connection timed out: connect
        at org.apache.http.impl.conn.HttpClientConnectionOperator.connect(HttpClientConnectionOperator.java:140)
        at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.connect(PoolingHttpClientConnectionManager.java:318)
        at org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:363)
        at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:219)
        at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:195)
        at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:86)
        at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:108)
        at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:184)
        at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:82)
        at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:106)
        at com.adobe.cq.dtm.impl.util.DTMConfigurationUtil.callDTMApi(DTMConfigurationUtil.java:212)
        at com.adobe.cq.dtm.impl.servlets.DTMCompaniesServlet.doPost(DTMCompaniesServlet.java:62)
        at org.apache.sling.api.servlets.SlingAllMethodsServlet.mayService(SlingAllMethodsServlet.java:149)

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peterp18579053

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peterp18579053

peterp18579053

28-06-2018

kautuksahniVeera.kandregula Please mark as correct.