Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

DTM integration proxy settings

Avatar

Avatar
Validate 10
Level 2
Veera_kandregul
Level 2

Likes

5 likes

Total Posts

27 posts

Correct Reply

2 solutions
Top badges earned
Validate 10
Validate 1
Boost 5
Boost 3
Boost 1
View profile

Avatar
Validate 10
Level 2
Veera_kandregul
Level 2

Likes

5 likes

Total Posts

27 posts

Correct Reply

2 solutions
Top badges earned
Validate 10
Validate 1
Boost 5
Boost 3
Boost 1
View profile
Veera_kandregul
Level 2

20-04-2017

Hi,

We are trying to integrate DTM with AEM 6.2 (service pack 1) but we are getting timeout issues.

We got the proxy settings configuration under com.day.commons.httpclient and am able to connect to analytics server. So, we are assuming there are no issues with proxy settings. 

We debugged bit more, and found that the DTM is using org.apache.http.impl.client.CloseableHttpClient to get client connection. In earlier releases, it is using org.apache.commons.httpclient.HttpClient.

(please check http://help-forums.adobe.com/content/adobeforums/en/experience-manager-forum/adobe-experience-manage...  to verify that earlier versions are using  org.apache.commons.httpclient.HttpClient)

We added proxy details under org.apache.http.proxyconfigurator (Apache HTTP Components Proxy Configuration) as well with no luck.

Below is the error we are getting when trying to connect to DTM.   

21.04.2017 14:22:36.655 *ERROR* [0:0:0:0:0:0:0:1 [1492748514233] POST /etc/cloudservices/dynamictagmanagement/ret/jcr:content.companies.json HTTP/1.1] com.adobe.cq.dtm.impl.util.DTMConfigurationUtil Failed to obtain a response from the DTM API Server.
org.apache.http.conn.HttpHostConnectException: Connect to api.omniture.com:443 [api.omniture.com/192.243.232.77] failed: Connection timed out: connect
        at org.apache.http.impl.conn.HttpClientConnectionOperator.connect(HttpClientConnectionOperator.java:140)
        at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.connect(PoolingHttpClientConnectionManager.java:318)
        at org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:363)
        at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:219)
        at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:195)
        at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:86)
        at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:108)
        at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:184)
        at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:82)
        at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:106)
        at com.adobe.cq.dtm.impl.util.DTMConfigurationUtil.callDTMApi(DTMConfigurationUtil.java:212)
        at com.adobe.cq.dtm.impl.servlets.DTMCompaniesServlet.doPost(DTMCompaniesServlet.java:62)
        at org.apache.sling.api.servlets.SlingAllMethodsServlet.mayService(SlingAllMethodsServlet.java:149)

View Entire Topic

Avatar

Avatar
Validate 10
Level 2
Veera_kandregul
Level 2

Likes

5 likes

Total Posts

27 posts

Correct Reply

2 solutions
Top badges earned
Validate 10
Validate 1
Boost 5
Boost 3
Boost 1
View profile

Avatar
Validate 10
Level 2
Veera_kandregul
Level 2

Likes

5 likes

Total Posts

27 posts

Correct Reply

2 solutions
Top badges earned
Validate 10
Validate 1
Boost 5
Boost 3
Boost 1
View profile
Veera_kandregul
Level 2

03-05-2017

Hi Prince,

yeah, i followed those links but no luck, we are getting same exception. Have you integrated DTM with AEM 6.2 over proxy?