kshamithas35609
13-02-2020
Do we have out of the box chatbot component available in 6.5?
Nirmal_Jose
MVP
14-02-2020
I don't think we have one. But, you can refer to adobe published bot integration for web chatbots at [1]. If its a JS based bot, you can simply manage via clientlibs or script calls.
[1] - https://github.com/adobe/aec-bot-integrations/tree/master/aem-chatbot-demo
zonroc
16-02-2020
You can look at using AWS Cloud Solutions in conjunction with AEM to build chat functionality. For example - https://aws.amazon.com/blogs/contact-center/reaching-more-customers-with-web-and-mobile-chat-on-amaz...
hamidk92094312
Employee
Livefyre apps provide chat feature and can be integrated to AEM:
https://docs.adobe.com/content/help/en/experience-manager-64/administering/integration/livefyre.html...