Do we have out of the box chat component in AEM?

[#1]

Do we have out of the box chatbot component available in 6.5?

[#2 · Accepted solution]

I don't think we have one. But, you can refer to adobe published bot integration for web chatbots at [1]. If its a JS based bot, you can simply manage via clientlibs or script calls.

[1] - https://github.com/adobe/aec-bot-integrations/tree/master/aem-chatbot-demo 

[#3]

You can look at using AWS Cloud Solutions in conjunction with AEM to build chat functionality. For example -  https://aws.amazon.com/blogs/contact-center/reaching-more-customers-with-web-and-mobile-chat-on-amaz...

[#4]

Livefyre apps provide chat feature and can be integrated to AEM:

https://docs.adobe.com/content/help/en/experience-manager-64/administering/integration/livefyre.html...