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DAM - Thumbnail not created for MS Word / XLSX assets

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Anwar_Sadat
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Anwar_Sadat
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Anwar_Sadat
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16-05-2016

Hi,

When we upload a MS Word / Excel file to DAM, renditions and thumbnails are not created. Do I have to install any additional rendition utilities to make it work?

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nvssr90
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nvssr90
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26-06-2018

Hi Anwar,

We have the same issue - All the Doc Types we don's see any thumbnails in DAM Assets. What do you mean by environment variables for the user? Can you please elaborate ?

Thanks,

Sai