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Peter_Puzanovs
Community Advisor
Peter_PuzanovsCommunity Advisor
Community Advisor
January 12, 2016
Solved

Best way to stop long running workflow

  • January 12, 2016
  • 6 replies
  • 6596 views

Hi,

 

Best practice question here, have a workflow that has been running for couple of days now on a single file that is normally processed in seconds...

 

What is the best way to stop this file processing job.

 

Without damaging anything on the Author instance ideally?

 

 

Thanks,

Peter

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    Best answer by Peter_Puzanovs

    Hi Jorg,

    Unfortunately, simple restart did not stop background process...

    Following steps seem to stop the background process:

     

    1. Make sure workflows are terminated via the normal /workflows window.

     

    1. Open ip:port/system/console/bundles:

     

    STOP Adobe - XMPFiles Worker host com.adobe.xmp.worker.files.host                            

    STOP Adobe XMPCore com.adobe.xmp.xmpcore5.0.20

    STOP Day Communique 5 DAM Asset Handler Implementationcom.day.cq.dam.cq-dam-handler 5.6.6                           

    STOP Day Communique 5 WCM Workflow com.day.cq.wcm.cq-wcm-workflow 5.6.4                  

    STOP Day Communique 5 Workflow Implementation com.day.cq.workflow.cq-workflow-impl 5.6.8

     

    RESTART CQ BOX

     

    START Adobe - XMPFiles Worker host com.adobe.xmp.worker.files.host                          

    START Adobe XMPCore com.adobe.xmp.xmpcore5.0.20

    START Day Communique 5 DAM Asset Handler Implementationcom.day.cq.dam.cq-dam-handler 5.6.6                           

    START Day Communique 5 WCM Workflow com.day.cq.wcm.cq-wcm-workflow 5.6.4                

    START Day Communique 5 Workflow Implementation com.day.cq.workflow.cq-workflow-impl 5.6.8

     

    RESTART CQ BOX

     

    Thanks,

    Peter

    6 replies

    P
    PaulMcMahon
    Level 8
    January 12, 2016

    Are you actually sure that the process is still running? It's possible that the process either never launched or ended abnormally but left the workflow in a stalled state. Have you checked the logs around the time the workflow kicked off for error messages that might indicate a problem in the process?

    Are you seeing log output that indicates the job is still running? Or looked at thread dump and seen the thread running? Short of a restart I am not sure there is any way to ensure that the thread. You can try moving the workflow back a step, or terminating it and restarting, but there is no guarantee that thread from the previous job has stoppped. 

    Peter_Puzanovs
    Community Advisor
    Peter_PuzanovsCommunity AdvisorAuthor
    Community Advisor
    January 12, 2016

    Hi,

    Thank you for your reply,

    Yep, it's running as it's been clearly visible in the thread dumps. Also in the dam assets I can see icon that indicates workflow is still running. Logs indicate same.

    Thanks,

    Peter

    G
    Gunars_V
    Level 3
    January 13, 2016

    You can try terminating the workflow under the workflow console: /libs/cq/workflow/content/console.html

    Click on the "Instances" tab, select the workflow, right-click and terminate.

      joerghoh
      Adobe Employee
      joerghohAdobe Employee
      Adobe Employee
      January 14, 2016

      Hi Peter,

      when the workflow is visible in the threaddumps, it is obviously still running. But then you also determine where it has stalled. Based on the outcome of this check a simple restart could help.

      Jörg

      Peter_Puzanovs
      Community Advisor
      Peter_PuzanovsCommunity AdvisorAuthorAccepted solution
      Community Advisor
      January 15, 2016

      Hi Jorg,

      Unfortunately, simple restart did not stop background process...

      Following steps seem to stop the background process:

       

      1. Make sure workflows are terminated via the normal /workflows window.

       

      1. Open ip:port/system/console/bundles:

       

      STOP Adobe - XMPFiles Worker host com.adobe.xmp.worker.files.host                            

      STOP Adobe XMPCore com.adobe.xmp.xmpcore5.0.20

      STOP Day Communique 5 DAM Asset Handler Implementationcom.day.cq.dam.cq-dam-handler 5.6.6                           

      STOP Day Communique 5 WCM Workflow com.day.cq.wcm.cq-wcm-workflow 5.6.4                  

      STOP Day Communique 5 Workflow Implementation com.day.cq.workflow.cq-workflow-impl 5.6.8

       

      RESTART CQ BOX

       

      START Adobe - XMPFiles Worker host com.adobe.xmp.worker.files.host                          

      START Adobe XMPCore com.adobe.xmp.xmpcore5.0.20

      START Day Communique 5 DAM Asset Handler Implementationcom.day.cq.dam.cq-dam-handler 5.6.6                           

      START Day Communique 5 WCM Workflow com.day.cq.wcm.cq-wcm-workflow 5.6.4                

      START Day Communique 5 Workflow Implementation com.day.cq.workflow.cq-workflow-impl 5.6.8

       

      RESTART CQ BOX

       

      Thanks,

      Peter

        S
        Adobe Employee
        SHKHAN-1Adobe Employee
        Adobe Employee
        May 2, 2018

        Very helpful

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