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Jai1122
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Jai1122
Level 3

07-06-2016

Hi Experts,

   In one of our higher regions, we face a weird issue in which i could access the felix console through admin credentials.

But when i try to access any other module like crxde or damadmin i am getting  a 503.

The log reads org.apache.sling.engine.impl.SlingHttpContext handleSecurity: AuthenticationSupport service missing. Cannot authenticate request.

On investigating the felix console config manager, we see two Apache Sling Authentication Service, and in osgi components the following components has unstatisfied reference.  

I am not sure what is causing this issue. We configured one of the Apache Sling Authentication service to disable anonymous access. But i dont think that should cause any issue.

Please help us on this.

 

Thanks,

Jai

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Jai1122
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Jai1122
Level 3

08-06-2016

Hi opkar,

Yes, we did all the changes and restarted the instance. Also we had this problem already and so we started again from a fresh instance and ended up here again with same issue.