AEM6.5 OOTB Adobe granite workflow purge not working from weekly maintenance page | Community
Skip to main content
srinivas_chann1
srinivas_chann1
Level 7
July 25, 2022

AEM6.5 OOTB Adobe granite workflow purge not working from weekly maintenance page

  • July 25, 2022
  • 4 replies
  • 1414 views

Hi,

I want to kill or purge a running workflow using maintenance page which does not work.

 

I have configured the workflow purge from 

/libs/granite/operations/content/maintenanceWindow.html/conf/global/settings/granite/operations/maintenance/granite_weekly

 

When I manually trigger the purge by clicking the run option on the maintenance page. 

 

I still see the running work  of "update-metadata-asset" on /libs/cq/workflow/content/console.html

 

The work flow is running from past 1 week (i.e 7 days).

 

 

 

What could be the issue ?? What could I do to resolve this issue??

 

Note:- There are few other workflows too are still in running state which are not getting removed using workflow purge

 

Thanks,

Srinivas

 

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

4 replies

srinivas_chann1
srinivas_chann1Author
Level 7
July 26, 2022

Any inputs from any one

    SantoshSai
    Community Advisor
    SantoshSaiCommunity Advisor
    Community Advisor
    July 26, 2022

    Hi @srinivas_chann1 ,

    Please check your workflow instance in Granite UI - > http://localhost:4502/aem/start.html Tools -> Workflow.

    Regards,

    Santosh

    Santosh Sai
      srinivas_chann1
      srinivas_chann1Author
      Level 7
      July 26, 2022

      Still see the same issue on the Granite UI

        T
        Adobe Employee
        Tushar_GuptaAdobe Employee
        Adobe Employee
        July 26, 2022

        Did you try a restart of a system? If this does not work:

         

        Following steps seem to stop the background process:

        1. Make sure workflows are terminated via the normal /workflows window.
        2. Open ip:port/system/console/bundles:

        STOP Adobe - XMPFiles Worker host com.adobe.xmp.worker.files.host                            

        STOP Adobe XMPCore com.adobe.xmp.xmpcore5.0.20

        STOP Day Communique 5 DAM Asset Handler Implementationcom.day.cq.dam.cq-dam-handler 5.6.6              

        STOP Day Communique 5 WCM Workflow com.day.cq.wcm.cq-wcm-workflow 5.6.4                  

        STOP Day Communique 5 Workflow Implementation com.day.cq.workflow.cq-workflow-impl 5.6.8

         

        RESTART CQ BOX

         

        START Adobe - XMPFiles Worker host com.adobe.xmp.worker.files.host                          

        START Adobe XMPCore com.adobe.xmp.xmpcore5.0.20

        START Day Communique 5 DAM Asset Handler Implementationcom.day.cq.dam.cq-dam-handler 5.6.6             

        START Day Communique 5 WCM Workflow com.day.cq.wcm.cq-wcm-workflow 5.6.4                

        START Day Communique 5 Workflow Implementation com.day.cq.workflow.cq-workflow-impl 5.6.8

         

        RESTART CQ BOX

         

        Reference - https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/best-way-to-stop-long-running-workflow/m-p/183798 

          srinivas_chann1
          srinivas_chann1Author
          Level 7
          July 26, 2022

          Thanks  for the input.

           

          I have pdf file workflow running will this solve the problem and as it is production cannot restart anything .

           

          Any other way this could be resolved.

           

          Thanks

            K
            kateryna_babynina
            May 23, 2023

            Purging works with models paths started with /var/workflow/models/ not /conf/global/settings/workflow/models.

             

            Terms & ConditionsAccessibility statement

            Loading footer...