AEM6.4 Workflow launcher is not loading

[Dinu_Arya]

Hi Team,

We have migrated AEM 6.2 to AEM 6.4. In author, launcher is not getting displayed. In console, we are getting 500 error.

Any idea?

Thanks,

AryA

[arunpatidar]

Hi,

Could you please check if you have launchers at correct place?

Adobe Experience Manager Help | Common Repository Restructuring in AEM 6.4

[Vish_dhaliwal]

Hello Arya,

Do you also see this issue with OOTB launchers or just the custom ones?

A screenshot from launcher console and more details around 500 error would be helpful.

Regards,

Vishu

[smacdonald2008]

Could be an upgrade bug - please check with customer support to see if you require a hotfix.

[Vish_dhaliwal]

You can raise a ticket with AEM support team here [1]. Replicate the issue again and provide har file [2], aem logs and a screenshot from the browser.

[1] https://daycare.day.com/home/createaticket.html

[2] Generating an HAR file / Troubleshooting your Tender site / Knowledge Base - Tender Support