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AEM license + Oracle Java LTS cost license

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yannickb6541066

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yannickb6541066

yannickb6541066

06-11-2018

Hi community,

I'd like to install AEM 6.4 for a client.

Adobe only supports Oracle Java LTS. This version has license costs.

First Java LTS will be Java 11.

My question is : does Adobe License cost includes Java license cost ?

Another question : our client uses AEM 6.1. We want to install AEM 6.4. The client is the owner of the license. Does the license to be renewed or is it transparent ? Is the license compatible ?

Kind regards

Y.Baron

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smacdonald2008

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smacdonald2008

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smacdonald2008

06-11-2018

YOu need to discuss these questions with Adobe Sales.

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yannickb6541066

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yannickb6541066

yannickb6541066

06-11-2018

hi,

by which channel can I contact them ? Our client is the owner of the license. I don't have any contact with Adobe Sales department and I would like not to disturb my client with this kind of stuff before being sure that it will have or not an impact for the client..

Kind regards

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smacdonald2008

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smacdonald2008

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smacdonald2008

06-11-2018

Here is Sales contact info for Experience Cloud --

Adobe Experience Cloud | Sales Inquiries

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Jörg_Hoh

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Jörg_Hoh

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Jörg_Hoh
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06-11-2018

If you are working with an Adobe customer which is already using AEM, I would recommend to use the already existing support channel via AEM support ("Daycare").

Jörg