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AEM Components not editable

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Level 3

Hello,

Is there any reason why the components won't be editable in both touch and classic UI post an AEM instance restart.We are unable to open page properties too.

This is a strange behavior we started experience only now on the server after we had a restart done recently.Any inputs would be helpful.

 

Thanks.

1 Accepted Solution

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Correct answer by
Level 4

As Jitendra already pointed out. You should check the JS errors in console. Also in somecases some component authored in the page might stop the page to be editable. I would suggest you try out editing in geometrixx site just to confirm that it's issue in your code or not. If it works there you might want to create new page using your template and then one by one keep adding components to check which component is breaking the JS. Please remember all these steps have to be done after troubleshooting for JS issues and AEM error.log. Only if you don't get any hints from there you can try these things.

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4 Replies

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Level 2

sonalik77795449 wrote...

Hello,

Is there any reason why the components won't be editable in both touch and classic UI post an AEM instance restart.We are unable to open page properties too.

This is a strange behavior we started experience only now on the server after we had a restart done recently.Any inputs would be helpful.

 

Thanks.

 

 

Are there any exceptions in the log? Have you tried using admin account to make sure it's not related to ACL? Were there any code changes done before the restart? Have you tried testing the OOB components? are they editable?

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Administrator

Please share the AEM Error.log.

~kautuk



Kautuk Sahni

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Level 9

it often happens because of some javascript code failure. may be some widgets. better check the browser console.

sonalik77795449 wrote...

Hello,

Is there any reason why the components won't be editable in both touch and classic UI post an AEM instance restart.We are unable to open page properties too.

This is a strange behavior we started experience only now on the server after we had a restart done recently.Any inputs would be helpful.

 

Thanks.

 

 

Avatar

Correct answer by
Level 4

As Jitendra already pointed out. You should check the JS errors in console. Also in somecases some component authored in the page might stop the page to be editable. I would suggest you try out editing in geometrixx site just to confirm that it's issue in your code or not. If it works there you might want to create new page using your template and then one by one keep adding components to check which component is breaking the JS. Please remember all these steps have to be done after troubleshooting for JS issues and AEM error.log. Only if you don't get any hints from there you can try these things.