AEM 6.5 upgrade issue

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mattiam68727143

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mattiam68727143

mattiam68727143

03-02-2020

We trying to upgrade from AEM 6.3.2.0 to 6.5 but we are having some issue regarding one specific step.
We can not find the PreUpgradeTasks inside JMX Console as described in here: https://docs.adobe.com/content/help/en/experience-manager-65/deploying/upgrading/pre-upgrade-mainten...

 

We also tried to install (invane) PRE-UPGRADE-PACKAGE-CQ63 package.

Has anyone faced the similar issue? How can we solve this problem and complete the upgrade process?
thank all

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mattiam68727143

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mattiam68727143

mattiam68727143

04-02-2020

Hi @Nirmal_Jose 

 

the problem was related to a wrong version of com.google.gson imported by com.day.cq.pre-upgrade-tasks which was causing PreUpgradeTasksMBean component be in a satisfied state instead of an active state.

 

Thanks for your support.