AEM 6.5 Publisher startup issue

kirankumark9814

04-09-2020

we are trying to upgrade from 6.3 to 6.5, We have taken fresh AEM 6.5 and deploying code and content from AEM 6.3 instance. After content migration, all AEM service hangs and stays in the startup in progress and most of the bundle shows resolved status

  1. happening only on the publisher mode of the instance 
  2. No significant error logs observed

 

Accepted Solutions (1)

Accepted Solutions (1)

kirankumark9814

25-09-2020

RESOLVED:  The issue was with 2 wrong DNS on Health check nodes. in AEM 6.5.5 this has been addressed added timeout configuration on this.

 

com.adobe.cq.security.hc.dispatcher.impl.DispatcherAccessHealthCheck
com.adobe.cq.security.hc.webserver.impl.ClickjackingHealthCheck

Answers (4)

Answers (4)

surabhikatiyar

Employee

06-09-2020

kirankumark9814 Try to create a new publisher again and check if the same issue comes up and if yes then open a support ticket so that this can be investigated in detail.

surabhikatiyar

Employee

05-09-2020

From the description, I understand that the issue is only coming in the Publisher and the Author has been upgraded successfully with any such issue.

 

So, in this case, check the upgrade logs if the upgrade has been done successfully without any errors. Then check the stderr.log file for errors during the startup of the AEM Publish instance.

Vaibhavi

MVP

04-09-2020

Hi @kirankumark9814 , 

 

Have you checked stderr.log ? 

This will have the information about the errors during startup.