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AEM 6.5 crx explorer giving 500 error

nikhilgupta86
Level 2
Level 2

Hi all,

While I am accessing the link http://localhost:4502/crx/explorer/index.jsp I am getting below error, please help.

HTTP ERROR 500

Problem accessing /crx/explorer/index.jsp. Reason:

    Server Error

Caused by:

java.lang.NullPointerException at org.apache.sling.scripting.jsp.jasper.compiler.JspRuntimeContext$JspFactoryHandler.getJspApplicationContext(JspRuntimeContext.java:123) at com.day.crx.explorer.impl.jsp.index_jsp._jspInit(index_jsp.java:28) at org.apache.jasper.runtime.HttpJspBase.init(HttpJspBase.java:52) at com.day.crx.explorer.impl.MainServlet.doService(MainServlet.java:157) at com.day.crx.explorer.impl.MainServlet.service(MainServlet.java:89) at org.apache.felix.http.base.internal.handler.ServletHandler.handle(ServletHandler.java:123) at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:86) at com.adobe.granite.license.impl.LicenseCheckFilter.doFilter(LicenseCheckFilter.java:308) at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:142) at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81) at org.apache.sling.i18n.impl.I18NFilter.doFilter(I18NFilter.java:131) at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:142) at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81) at org.apache.felix.http.base.internal.dispatch.Dispatcher$1.doFilter(Dispatcher.java:146) at org.apache.felix.http.base.internal.whiteboard.WhiteboardManager$2.doFilter(WhiteboardManager.java:1002) at org.apache.sling.security.impl.ReferrerFilter.doFilter(ReferrerFilter.java:326) at org.apache.felix.http.base.internal.handler.PreprocessorHandler.handle(PreprocessorHandler.java:136) at org.apache.felix.http.base.internal.whiteboard.WhiteboardManager$2.doFilter(WhiteboardManager.java:1008) at org.apache.felix.http.sslfilter.internal.SslFilter.doFilter(SslFilter.java:97) at org.apache.felix.http.base.internal.handler.PreprocessorHandler.handle(PreprocessorHandler.java:136) at org.apache.felix.http.base.internal.whiteboard.WhiteboardManager$2.doFilter(WhiteboardManager.java:1008) at org.apache.felix.http.base.internal.whiteboard.WhiteboardManager.invokePreprocessors(WhiteboardManager.java:1012) at org.apache.felix.http.base.internal.dispatch.Dispatcher.dispatch(Dispatcher.java:91) at org.apache.felix.http.base.internal.dispatch.DispatcherServlet.service(DispatcherServlet.java:49) at javax.servlet.http.HttpServlet.service(HttpServlet.java:725) at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:873) at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:542) at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:255) at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1701) at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:255) at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1345) at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:203) at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:480) at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1668) at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:201) at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1247) at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:144) at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:220) at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132) at org.eclipse.jetty.server.Server.handle(Server.java:502) at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:370) at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:267) at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:305) at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103) at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:117) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:333) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:310) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:168) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:126) at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:366) at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:765) at org.eclipse.jetty.util.thread.QueuedThreadPool$2.run(QueuedThreadPool.java:683) at java.base/java.lang.Thread.run(Thread.java:835)
4 Replies
Gaurav-Behl
Community Advisor
Community Advisor

what version of JRE do you use? Make sure that it is supported: Technical Requirements

kirankumark9814
Level 2
Level 2

I have this java 8 version. Will this support for AEM 6.5 ?

 

java version "1.8.0_161"
Java(TM) SE Runtime Environment (build 1.8.0_161-b12)
Java HotSpot(TM) 64-Bit Server VM (build 25.161-b12, mixed mode)

tanyakapila
Employee
Employee

You can try recompiling the JSPs from host:port/system/console/slingjsp

In case you still see the issue, please raise a support ticket here : https://daycare.day.com/home/createaticket.html

-Tanya

nikhilgupta86
Level 2
Level 2

Found the error, multiple jdk versions installed installed. Removed all but one jdk 8 and it working fine now.