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AEM 6.3 - AEM crashes after installing package in Package manager

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brendanf9753525
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brendanf9753525
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brendanf9753525
Level 3

21-07-2017

Hi all,

I have a fresh AEM 6.3 installation and have been working with package manager.

I took an existing AEM site and created a package from it on another build location. I didnt take anything from the system files, mostly just /apps/[sitename], /content/[sitename], /content/dam/[sitename] /etc/acs-commons/

I installed the package on my fresh build and then AEM crashed. I got several of these messages on the package manager screen.

1262711_pastedImage_0.png

The logfile has a bunch of stuff in it as well, mostly errors that they can't find an email for my username (bf), which would make sense since I did not add an email and things such as warnings that I need to allow a certain mime type when importing a file. The package says it installed correctly,  but now there is a httperror 500 when AEM tries to start. The package says it installed correctly, but when trying to do anything in AEM this message appears.

1262712_pastedImage_1.png

The log file details this

It looks like it is trying to authenticate user 'Admin' and then gets a connection refused. Why would my connection on localhost be refused? This was from installing a simple package. It didnt have any major system files, I just wanted to import templates, content, and small site that existed on my other server.

My ideas - I've tried clearing the indexes folder, and that gave me a 403 service not found. Is the /etc/acs-commons/ folder not exportable? Thats the only other one that I could see that didnt have any content. This error also appears after restarting AEM, and restarting my server in general.

Any ideas would be helpful for me to troubleshoot/learn a bit more about the AEM package manager process.

Thanks,

Brendan

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zeeshank1500736
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zeeshank1500736
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25-07-2017

Hi brender,

It is coming blank because you are not login as admin .Login as admin .Below is the Screen-shot where you will see the pop-up after clicking the red rectangular box(shown in screenshot).Fill the username and password will propt the whole content tree on the left side.

login_pop_up.png

if you get whole data on left-side that means you can access you url.