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AEM 6.2 Touch UI RTE: Text field becomes read-only while editing

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markr39307170
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23-07-2017

I'm having issues with an RTE component in Touch UI. In dialog view, whenever I click outside of the text area, the entire field becomes read-only and I am unable to edit anything. The only way to edit the text is to close out of the dialog and go back in. The same thing happens when I click the Source Edit button (meaning I am completely unable to ever edit the HTML source; it becomes read-only as soon as I click the button).

In in-place editing, a similar thing happens where, when I click Source Edit, it just saves the component and closes out of the full-screen view.

Is this a known issue? Any help would be greatly appreciated.

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vmehrotr
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25-07-2017

Hi,

If you are having issues only on windows 10 laptops.

Then See https://docs.adobe.com/docs/en/aem/6-3/release-notes/known-issues.html#Rich Text Editor

On Windows 10 laptops

in Chrome for AEM 6.2,

The Chrome flag 'Enable Touch Events' under 'chrome://flags/' must be set to 'Disabled' to avoid breaking various functionalities of RTE.

For Firefox

Type about:config in your browser and click the accept button

Search for dom.w3c_touch_events.enabled

Please set it to 0, to disable it.