Adobe Experience Admin console login issue

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Sugney

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Sugney

Sugney

19-08-2020

Hey there,
I am trying to login in admin console and I am not able to login in admin can you please help me
https://adminconsole.adobe.com/overview
I am getting bellow attachment error

 

Sugney_0-1597897513520.png

 

Thanks,
Sugney

Adobe Experience Admin console

Accepted Solutions (1)

Accepted Solutions (1)

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Vish_dhaliwal

Employee

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Vish_dhaliwal

Employee

Vish_dhaliwal
Employee

24-08-2020

Hello Sugney,

 

As an administrator, you can access the Admin Console to administer and manage user accounts. Are you the system administrator of your organization?

Try to login with a personal account as well as Enterprise account using incognito mode. 

You need access to the admin console to log a support case. So, I would suggest you reach out to your Adobe CSM.

Regards,

Vishu

Answers (1)

Answers (1)

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Nikhil-Kumar

MVP

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Nikhil-Kumar

MVP

Nikhil-Kumar
MVP

19-08-2020

@Sugney - It's permission issue. Try logging in with your admin account or get the admin access to your current user.