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adobe cq publisher instance requires login

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Former Community Member

I have a adobe cq publisher instance setup with content published. I was able to view my site at localhost:4503/sg/en/index.html. 

However, today when i try to access it I got this error. 

"User name and password do not match"

And my error log has this error: 

21.04.2015 16:19:12.931 *ERROR* [10.4.204.66 [1429604352928] GET /sg/en/index.html HTTP/1.1] org.apache.jackrabbit.core.security.user.UserManagerImpl User node '/apps/home/users/a/anonymous' outside of configured user tree ('/home/users') -> Not a valid user.
21.04.2015 16:19:12.931 *INFO* [10.4.204.66 [1429604352928] GET /sg/en/index.html HTTP/1.1] org.apache.sling.auth.core.impl.SlingAuthenticator handleLoginFailure: Unable to authenticate anonymous user: LoginModule ignored Credentials
21.04.2015 16:19:12.931 *INFO* [10.4.204.66 [1429604352928] GET /sg/en/index.html HTTP/1.1] org.apache.sling.auth.core.impl.SlingAuthenticator login: No handler for request (1 handlers available)
21.04.2015 16:19:12.931 *ERROR* [10.4.204.66 [1429604352928] GET /sg/en/index.html HTTP/1.1] org.apache.sling.auth.core.impl.SlingAuthenticator doLogin: Cannot login: No AuthenticationHandler available to handle the request
21.04.2015 16:19:13.023 *ERROR* [10.4.204.66 [1429604353021] GET /favicon.ico HTTP/1.1] org.apache.jackrabbit.core.security.user.UserManagerImpl User node '/apps/home/users/a/anonymous' outside of configured user tree ('/home/users') -> Not a valid user.
21.04.2015 16:19:13.023 *INFO* [10.4.204.66 [1429604353021] GET /favicon.ico HTTP/1.1] org.apache.sling.auth.core.impl.SlingAuthenticator handleLoginFailure: Unable to authenticate anonymous user: LoginModule ignored Credentials
21.04.2015 16:19:13.023 *INFO* [10.4.204.66 [1429604353021] GET /favicon.ico HTTP/1.1] org.apache.sling.auth.core.impl.SlingAuthenticator login: No handler for request (1 handlers available)
21.04.2015 16:19:13.024 *ERROR* [10.4.204.66 [1429604353021] GET /favicon.ico HTTP/1.1] org.apache.sling.auth.core.impl.SlingAuthenticator doLogin: Cannot login: No AuthenticationHandler available to handle the request

 

Can anyone help?

Thank you

6 Replies

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Level 10

Did you add a CUG or changed the ACL for your site ?

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Employee

Do you have some thing at '/apps/home/users/a/anonymous ?

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Former Community Member

I wasn't able to launch crx/de/index.jsp page as well. Also promote me the same error. So i can't see any of the node. Is there any other place I can access to see. 

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Community Advisor

Can you verify 2 things:

  1. What does your sling authenticator show on publish instance in system console. i.e. - http://localhost:4503/system/console/slingauth
    • Basically you need to make sure that your / path is configured with allow anonymous access as yes. Kindly see the snap below:
    • [img]SlingAuthenticator.jpg[/img]
  2. Also make sure that you have not modified any configuration for http://localhost:4503/system/console/configMgr/org.apache.sling.engine.impl.auth.SlingAuthenticator
    • This stores details like what is the authorizable id for anonymous user, it also stores whether anonymous user access is allowed or not.
    • See the ideal configuration in below snap for publisher instance
    • [img]SlingAuthenticatorConfiguration.jpg[/img]

- Runal

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Level 10

Seems some one tried to change the user path and caused the issue. Identify rep:user nodes outside /home location and delete that node should resolve the issue.