Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

Web App Viewer doesnt seem to be updating

10TonMedia
Level 3
Level 3

Has anyone run into this issue before?  I have been trying to design the "web app" experience but I can't seem to get it to update.  I have "published" all the content that is supposed to be there... but nothing changes.

any ideas?

thanks.

0 Replies
Christophe_Joss
Employee
Employee

I guess this behaviour could be explained if we had a service degradation but we haven't had any notification or Engineering reports for any issues recently.

I just tested in my own Web Viewer after updating the card image as well as the content for one article + published a brand new article as well. It came up on the Web Viewer in under a minute.

Maybe try and resubmit the Web Viewer to see if that helps as a first step.