**URGENT** Swiping Issue

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mcgmoore

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mcgmoore

mcgmoore

17-02-2016

When swiping in our custom iPad appfrom article to article or article to collection, only the first page of the article is visible. The rest of the article content does not appear even though the download has completed. (see first screen capture). We can wait all day and the additional content never appears so it’s not a background downloading issue. The only way to get the additional pages in the article to appear is by tapping the < button and then going back to the article a second time (see second screen capture). We are afraid that our users will not know that the articles are more than one page and will just swipe right by it, missing key content.

Please provide some insight as to why this is happening and what we can do to fix the problem.

ovens with glitch.png      ovens without glitch.PNG

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lafleming12

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lafleming12

lafleming12

22-02-2016

The answer was to resubmit the app and download it again from the portal. The jump in version numbers made the difference.