I had to change the size of some of the text in the browse page in order for it to look okay in the web viewer app. When I made that change, the text on a few of the cards disappeared in the preflight app and all of the text except for the box I changed disappeared in the publish app and web viewer.
I've tried messing around with the organization of the cards and removing and adding them back in. Tried changing the text size back and changing the size of all the other text but no luck. Is there anything anyone can do to help!
So, I don't think it was a caching issue because it was happening on multiple devices with the published version of the app. It is already in our client's hands and they have passed the app around to a few hundred of their employees, so asking them all to uninstall the app and reinstall it isn't an option.
The same thing was happening on the web app viewer too, which leads me to believe caching wasn't the issue.
Try to install and open it on another iPad that hadn't have that app before (or the iPad that just was restored to factory default settings). The problem might be in caching/updates propagating. So you will at least see that it works on the "fresh" iPad.
The cache is system's iOS cache and it's different from the one you can clean from the Settings->Name_of_the_App. To clean that cache you need to restore device to factory settings.
are you using a specific layout template for the web view or is the tablet layout being used for all views?
Also are the fonts displaying ok in the layout template tool?
I believe I've already seen this where increasing the font size without changing the value for the top margin (card properties) would basically push out the text. However this would also show in the layout tool