Stalled Migration

Avatar

Avatar
Validate 1
Level 1
kristen_conde
Level 1

Likes

2 likes

Total Posts

11 posts

Correct reply

0 solutions
Top badges earned
Validate 1
Boost 1
View profile

Avatar
Validate 1
Level 1
kristen_conde
Level 1

Likes

2 likes

Total Posts

11 posts

Correct reply

0 solutions
Top badges earned
Validate 1
Boost 1
View profile
kristen_conde
Level 1

10-07-2015

Any tips to cancel a stalled migration?

Screen Shot 2015-07-10 at 1.27.41 PM.png

Processing is stalled at 96% for the last hour—Clearing cache, or quitting browser doesn't work. Same experience in all browsers. While it's possible to clear delete a successful migration, there is no option to cancel a migration.

Screen Shot 2015-07-10 at 1.30.21 PM.png

I'm unable to migrate additional content until this processing is complete.

Screen Shot 2015-07-10 at 1.28.40 PM.png

Accepted Solutions (1)

Accepted Solutions (1)

Avatar

Avatar
Boost 50
Employee
Neil_Enns_-_Ado
Employee

Likes

81 likes

Total Posts

654 posts

Correct reply

252 solutions
Top badges earned
Boost 50
Boost 5
Boost 3
Boost 25
Boost 10
View profile

Avatar
Boost 50
Employee
Neil_Enns_-_Ado
Employee

Likes

81 likes

Total Posts

654 posts

Correct reply

252 solutions
Top badges earned
Boost 50
Boost 5
Boost 3
Boost 25
Boost 10
View profile
Neil_Enns_-_Ado
Employee

10-07-2015

Our content migration team is investigating. Thanks!

Neil

Answers (1)

Answers (1)

Avatar

Avatar
Boost 50
Employee
Neil_Enns_-_Ado
Employee

Likes

81 likes

Total Posts

654 posts

Correct reply

252 solutions
Top badges earned
Boost 50
Boost 5
Boost 3
Boost 25
Boost 10
View profile

Avatar
Boost 50
Employee
Neil_Enns_-_Ado
Employee

Likes

81 likes

Total Posts

654 posts

Correct reply

252 solutions
Top badges earned
Boost 50
Boost 5
Boost 3
Boost 25
Boost 10
View profile
Neil_Enns_-_Ado
Employee

10-07-2015

Hey Kristen,

Can you send me a private message with your adobe ID and the project you were trying to migrate to?

Neil